​General Questions

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1. What is Eclipse & Ink? Eclipse & Ink is a digital art brand that offers custom illustrations, creative resources, and tools to inspire mindful creativity and build meaningful connections.

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2. What kind of products and services do you offer? We offer:

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• Custom digital art

• Monthly creative resources

• Mindful creativity kits

• Social media templates

• Blog post writing services

• Community challenges

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3. Are your resources free or paid? We offer a mix of free and premium resources. Free resources are accessible through our Download Hub, while premium resources are available for purchase.

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Custom Art and Services

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4. Can I request a custom digital illustration? Yes! We specialize in creating custom illustrations tailored to your specific needs. Contact us to discuss your vision and requirements.

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5. How long does it take to receive a custom illustration? Turnaround times vary based on the complexity of the project. Typically, custom illustrations are completed within 7-14 days.

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Creative Resources

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6. What are monthly creative resources? These are downloadable templates, vision boards, journaling pages, and clipart designed around a monthly theme to inspire creativity and mindfulness.

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7. How do I access the monthly resources? Visit our Download Hub to access the latest resources. Some resources may require a purchase, while others are free to download.

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Social Media Services

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8. What social media templates do you offer? We provide beautifully designed Instagram posts, stories, and Pinterest templates to elevate your digital presence.

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9. Can you create custom social media content for my brand? Absolutely! We can tailor social media templates to match your brand identity and content needs.

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Blog Post Services

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10. What does your blog post service include? Our blog post service offers engaging, SEO-friendly content tailored to your brand or personal needs. Contact us for topics and pricing.

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11. How long does it take to deliver a blog post? Turnaround time is typically 3-5 business days, depending on the length and complexity of the post.

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Orders and Payments

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12. How can I purchase your resources or services? Visit our shop page or contact us directly for custom orders. Payments are processed securely through our platform.

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13. What payment methods do you accept? We accept major credit cards, PayPal, and other secure payment options available through our website.

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Technical Support

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14. I’m having trouble downloading a resource. What should I do? If you experience any issues, please contact us at hello@eclipseandink.com with the details of your issue, and we’ll assist you promptly.

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15. Can I use your resources for commercial purposes? Our resources are for personal use unless specified otherwise. For commercial use, please contact us to discuss licensing options.

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Community and Challenges

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16. What are community challenges? These are monthly creative prompts and activities designed to bring our community together through shared projects and inspiration.

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17. How can I participate in community challenges? Follow us on Instagram to stay updated on challenges. Share your creations with us using the designated hashtags for each challenge.

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Eco-Friendly Practices

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18. Are your resources eco-friendly? Yes! Our digital-first approach ensures that all resources are paper-free, reducing waste while providing accessible creative tools.

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19. Do you offer printed versions of your resources? Currently, we only provide digital downloads. However, you can print them at home or through a professional service if needed.

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20. How can I contact you? For any questions or inquiries, email us at hello@eclipseandink.com or use the contact form on our website. We’re here to help!